Privacy Policy

Last Updated: June 19, 2026

This Privacy Policy applies to all services provided by Scott & Allison Los Angeles, located in Los Angeles, California, and reachable via support@scottallison-losangeles.com.

We respect the privacy of our customers and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Information We Collect

We collect personal information that you voluntarily provide when placing an order, creating an account, or contacting our customer support team, including:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment information (processed securely through our payment providers and not stored on our servers)
• IP address and device/browser information
• Order and transaction history
• Information about your activity and behavior on our website through cookies and similar technologies

2. How We Use Your Information

We process your personal data for the following purposes:

• Processing, shipping, and billing your orders
• Providing customer service and support
• Sending order confirmations, shipping updates, and tracking information
• Improving our website, products, and services
• Preventing and detecting fraud and misuse
• Sending marketing communications when you have provided consent

3. Legal Basis for Processing

We process your personal data based on:

• The performance of a contract (fulfilling your order)
• Your consent (such as for marketing communications)
• Compliance with legal obligations (including tax and accounting requirements)
• Our legitimate interests (such as fraud prevention and improving our services)

4. Sharing Information with Third Parties

We only share your personal information with third parties when necessary to provide our services, including:

Payment Providers

• Credit Card (Visa, Mastercard, American Express)
• Apple Pay
• Google Pay
• Shop Pay

Shipping and Delivery Partners

• UPS

Other Service Providers

• Suppliers involved in processing and shipping your order
• Analytics and marketing service providers, where applicable and subject to your cookie preferences

Where required, we have entered into appropriate data processing agreements with these parties. We never sell your personal information to third parties.

Because some orders may be fulfilled directly by suppliers located outside the European Economic Area (EEA), including China, your personal data may be transferred internationally. Where such transfers occur, we implement appropriate safeguards to protect your information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Financial and tax-related records may be retained for up to seven (7) years in accordance with legal requirements.

6. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website usage, and support marketing activities.

You can manage your cookie preferences through our cookie banner or your browser settings at any time. For more information, please refer to our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

All payments are processed through secure SSL-encrypted connections.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise any of these rights, please contact us at support@scottallison-losangeles.com.

You also have the right to lodge a complaint with your local data protection authority.

9. Contact Information

Scott & Allison Los Angeles
Los Angeles, California, United States
Email: support@scottallison-losangeles.com